Do you offer free shipping?
Yes! Every order ships free within the United States, with no minimum.
Where do you ship?
We ship to all 50 U.S. states. We don't ship internationally, to APO/FPO/DPO addresses or to U.S. territories at this time.
How long will my order take?
Orders are processed in 1–3 business days, and delivery usually takes 5–10 business days after shipping. You'll get a tracking number by email as soon as your order ships.
Why did my order arrive in separate packages?
Some items ship from different locations, so a multi-item order may arrive in more than one package. There's never an extra charge.
Can I change or cancel my order?
Email us within 12 hours of placing your order and we'll do our best. After an order has been processed, it can't be changed, but you can return it.
What is your return policy?
You can return unused items in original condition within 30 days of delivery. Email sleekerlife@outlook.com to start a return. See our full Return & Refund Policy.
My item arrived damaged. What should I do?
We're sorry! Email us a photo and your order number within 7 days of delivery and we'll send a replacement or refund at no cost to you.
How do I choose my slipper size?
Each product page lists the available sizes. If you're between sizes, we recommend sizing up for a roomier, cozier fit. Still unsure? Send us a message and we'll help.
How do I care for plush slippers and fuzzy items?
Gently hand wash in cool water with mild soap and air dry away from direct sunlight. Avoid machine drying, which can flatten the plush.
What payment methods do you accept?
We accept major credit and debit cards and other secure payment options shown at checkout.
How can I contact you?
Email sleekerlife@outlook.com or call +1 931-298-0143. We reply within 24 hours, Monday to Friday.